Browsing by Author "Abraham Adebowale OLA-ADEYEMO"

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    Innovation Capabilities, Internal Control and Performance of Retail Stores, South-West, Nigeria.
    (Lead City University, Ibadan, 2024-12) Abraham Adebowale OLA-ADEYEMO
    This research explores the impact of innovation capabilities and internal control systems on the performance of retail stores in South-West Nigeria. The study focuses on three primary innovation capabilities: computerized accounting systems, online trading services, and data analytical tools, and assesses their impact on retail performance, measured by sales growth and profitability. Additionally, the study examines the moderating role of internal control systems in enhancing the relationship between these innovative tools and business performance. A cross- sectional survey was conducted, with data collected from 397 retail stores in Lagos and Ibadan, two major commercial centers in the region. The results reveal that computerized accounting systems (β1=1.079, R²=0.920, p=0.000), online trading services (β2=1.001, R²=0.880, p=0.000), and data analytical tools (β3=0.919, R²=0.923, p=0.000) all have a significant positive effect on the performance of retail businesses. Furthermore, internal control systems significantly moderate the relationship between innovation capabilities and performance, strengthening the positive effects of these tools (IC*ICS=0.2309, R²=0.090, p=0.000). The findings suggest that retail businesses can enhance operational efficiency, competitiveness, and profitability through the adoption of these technological innovations, provided they are supported by effective internal control mechanisms. This research adds to the growing body of knowledge on retail management in developing economies and contributes to the understanding of the role of digital transformation in retail performance, offering valuable insights for retailers in Nigeria and other developing economies. Keywords: Innovation, Capabilities, Internal Control, Performance, Retail Stores Word Count: 232