Browsing by Author "Moyosore O. BECKLEY"

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    Administrative Communication and Employee Engagement
    (LCU, 2025-04) Gabriel Oladotun OLATOYE; Moyosore O. BECKLEY; Anthony Apeh AMEDU
    In contemporary organisations, administrative communication is a vital component of managerial effectiveness, organisational cohesion, and employee performance. It encompasses the structured transmission of information within an organisation, including top-down directives, bottom-up feedback, and lateral exchanges across departments. Simultaneously, employee engagement, defined as the psychological and emotional commitment employees have to their work and organisation, has gained prominence as a key determinant of productivity, innovation, and retention. This paper examines the interplay between administrative communication and employee engagement, exploring how communication strategies impact organisational outcomes. Effective administrative communication promotes transparency, aligns individual and organisational goals, and fosters a culture of trust and collaboration. When employees are well- informed, encouraged to provide input, and feel that their contributions are valued, they are more likely to be engaged. Transparent and consistent communication helps reduce ambiguity, while feedback loops and inclusive dialogue enhance a sense of ownership and participation. The paper also discusses common challenges, such as information overload, inconsistent messaging, and resistance to upward feedback, which can hinder employee engagement. Through case studies of organisations like Google and Zappos, the paper illustrates best practices in leveraging communication to build an engaged workforce. Finally, it presents strategic recommendations for improving communication systems, including leadership visibility, manager training, and performance measurement. In conclusion, administrative communication is not merely operational; it is a strategic function that directly influences employee engagement and, by extension, organisational success.