Use of Digital Document Management System and Office Management Practice of Administrators in Lead City University, Ibadan
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Date
2023-12
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Lead City University, Ibadan
Abstract
This study aimed to investigate the adoption and impact of a Digital Document Management System (DDMS) on office management practices in Lead City University. The research questions addressed were: 1) How is the DDMS adopted and utilized in Lead City University? 2) What is the impact of the DDMS on office management practices? 3) How do administrators and staff perceive the usefulness and ease of use of the DDMS. A descriptive research design was employed, and data was collected from a sample size of 200 participants, consisting of administrators and staff members involved in office management practices. The research instrument included a structured questionnaire and interviews to gather quantitative and qualitative data, respectively. The collected data was analyzed using descriptive statistics, correlation analysis, regression analysis, and thematic analysis. The analysis results indicated a high adoption rate of the DDMS, with 90% of respondents being aware of the system and 60%
reporting frequent usage. The DDMS was perceived to have a positive impact on document management processes, administrative efficiency, and collaboration. The regression analysis revealed that 61.3% of the variability in office management practices could be explained by the use of DDMS (R² = 0.613). Furthermore, the model was statistically significant (F = 109.408, p< 0.05), confirming that the use of DDMS significantly improves office management practices. The regression coefficient (β = 0.675) indicates a direct and positive relationship between DDMS usage and enhanced office management effectiveness. The findings rejected the hypothesis that there will be no significant influence of use of Digital Document Management System on office management practice of administrators in Lead City University. In conclusion, the study demonstrates the positive impact of the DDMS on office management practices in Lead City University. The DDMS streamlined administrative workflows, improved productivity, facilitated effective communication and collaboration, and enabled efficient information retrieval. Based on the findings, recommendations include providing continuous training and support, exploring integration and collaboration opportunities, conducting ongoing evaluations, and sharing best practices. This study contributes to the understanding of DDMS adoption and its potential benefits in improving office management practices. Future research is suggested to explore the long-term effects of DDMS adoption on organizational culture, employee satisfaction, and overall organizational performance, as well as to investigate the challenges and barriers to implementation in different organizational settings.
Keywords: Digital Document Management System (DDMS), office management practices, adoption, impact, administrators, staff members
Word count:379
Description
Keywords
Digital Document Management System (DDMS), office management practices, adoption, impact, administrators, staff members
Citation
Kate Turabia