Information Handling Capability, Communication Skills and Task Performance of Administrative Staff in Public Polytechnics, Edo State, Nigeria
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Date
2024-12
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Lead City University, Ibadan
Abstract
This abstract provides a concise overview of a study conducted to assess the Information Handling Capability, Communication Skills, and Task Performance of Administrative Staff in Public Polytechnics in Edo State, Nigeria. The research aims to explore the intersection of these critical factors in the context of educational institutions. Information Handling Capability is evaluated in terms of the staff's proficiency in processing, managing, and utilizing information relevant to their roles. Communication Skills are assessed through an examination of verbal and written communication abilities, interpersonal skills, and the use of modern communication
technologies. Three research questions were raised and two null hypotheses were tested at 0.05 level of significance. The study adopted the descriptive survey design. A total population of 219 staff and administrators in the polytechnics in Edo States were used for the study. A structured and validated questionnaire was used to collect data for the study and reliability co-efficient for the construct is 0.911.Mean and Linear Regression were used to answer the research question and determine the homogeneity of respondents’ responses. The hypotheses were tested using P- Values at 0.05 level of significance. The hypothesis shows that both Information Handling Capability and Communication skill are significant with Task Performance with P-value of 0.0002 and 0.000.The findings also revealed that there is a positive correlation between Information Handling Capability, Communication Skills, and Task Performance among administrative staff. High levels of information literacy and effective communication positively influence task performance. The study also explores potential areas for improvement, such as targeted training programs to enhance information handling skills and communication strategies. This research contributes to the understanding of the factors influencing the performance of administrative staff in educational institutions, providing insights that can inform policies and interventions to optimize the functioning of Public Polytechnics in Edo State, Nigeria.
Keywords: Administrative Staff, Communication Skills, Information Handling Capability, Public Polytechnics, Task Performance.
Word Count: 297
Description
Keywords
: Administrative Staff, Communication Skills, Information Handling Capability, Public Polytechnics, Task Performance.
Citation
Kate Turabia