Work Environment, Reward System and Job Satisfaction of Secretaries in Public Polytechnics, Oyo State, Nigeria

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Date

2024-12

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Lead City University, Ibadan

Abstract

Secretaries are pivotal to the smooth running of organisations and their job satisfaction could offer significant benefits to the organisation. Despite this, few studies have examined factors determining the job satisfaction of secretaries. In line with this, the study examines the influence of work environment and reward system on job satisfaction of secretaries in public polytechnics, Oyo State Nigeria. The population of the study included two hundred and thirty secretaries (230) across three public-funded universities in Oyo State. The survey research method was adopted with a total enumeration of the sample. The research instrument was a structured questionnaire adapted from theories and previous studies. Data analysis was conducted using descriptive and inferential statistics. The results showed a moderate level of job satisfaction among the respondents. It was also found that, while the work environment is perceived as highly positive, the reward system was rated low by the respondents. In addition, the test of hypothesis revealed that work environment has a significant influence on job satisfaction among the respondents while reward systems have no significant influence. Nevertheless, the combination of work environment and reward system has a significant influence on job satisfaction. The study concluded that while secretaries can compensate cope with less than-ideal reward system, an unconducive physical working environment would lead to job dissatisfaction. It was therefore recommended that management of public polytechnics should review and improve the salary structure and benefits packages. Competitive remuneration, aligned with industry standards, will help increase satisfaction and reduce turnover rates Keywords: Human Resources, Job Satisfaction, Reward Systems, Work Environment, Organisational Performance, WordCount: 246

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Keywords

Human Resources, Job Satisfaction, Reward Systems, Work Environment, Organisational Performance

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