Use of Medical Health Records, Institutional Support and Health Services Delivery in Teaching hospitals in Ogun State

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Date

2023-12

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Publisher

Lead City University

Abstract

Service delivery of health information management practitioners is highly important because it is the difference between accurate healthcare decision making on one hand and uncoordinated error- prone health services on the other. However, scholars rarely examine service delivery of health information management practitioners. This study therefore examined the influence of the use of electronic records management (EMR) and institutional support on service delivery among health information management practitioners in teaching hospitals in Ogun state. Descriptive survey research design was adopted for the study. A structured questionnaire was adopted as the instrument for data collection. The study population consist of 137 health information management practitioners from three teaching hospitals in Ogun state. The entire population was included in the study due to the small size of the population. The quantitative data collected was analyzed using both descriptive and inferential statistics. The study found a high level of service delivery in the teaching hospitals (Mean =3.56). The study also found a high level of EMR use (Mean =3.01) among the respondents. Similarly, results indicate that practitioners perceive strong support from their institutions (Mean =3.40) The test of hypothesis showed that both EMR use (Adj. R2 = 0.424, p<0.05) and institutional support (Adj. R2 = 0.649, p<0.05) individually have significant influence on service delivery of the respondents. Multiple regression analysis also revealed a significant combined influence of both variables on service delivery of the respondent. The study concluded that the use of electronic medical records and institutional support are essential in enhancing service delivery by HIM practitioners in Ogun State teaching hospitals. It was therefore recommended that there is a need for capacity development and reorientation for HIM practitioners to ensure that all of them are properly suited to assigned tasks. Keywords: Electronic Medical Records, Healthcare, Health Information, Institutional Support, Service Delivery, Teaching Hospitals, Ogun State. Word Count: 287

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Keywords

Electronic Medical Records, Healthcare, Health Information, Institutional Support, Service Delivery, Teaching Hospitals, Ogun State.

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