Department of Office & Information Management

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Department of Office and Information Management

Welcome to the Department of Office and Information Management

We are committed to exploring the dynamic field of office administration, information systems, and data management.

Our mission is to equip students with the skills needed to excel in organizing, coordinating, and optimizing office processes.

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Browsing Department of Office & Information Management by Author "Abosede Fisayo HAMMED"

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    Office automation use, Organizational Training and Job Satisfaction of Administrative Staff in Public Tertiary Institutions in Ekiti State, Nigeria
    (Lead City University, 2022-12) Abosede Fisayo HAMMED
    Job satisfaction is a positive emotional category resulting from employees' personal perspectives on their work. Basically, it is a way of determining how a person feels about a task and how far he can complete it with the use of office automation system which is an integrated set of components for collecting, storing, and processing data and for providing information, knowledge, and digital products. The aim of this study is to investigate office automation use, organizational training and job satisfaction of administrative staff in public tertiary institutions in Ekiti State. From the specific objectives three research questions were raised and three hypotheses were formulated to guide the study. A cross-sectional survey design was adopted with a population of 246 administrative staffs from grade level 8-11. Total enumeration sampling technique was used to collect data from the respondents. This is found suitable as their numbers are small to elicit the needed information. Instrument used is a structured questionnaire adapted from previous empirical studies. The study adopted the 4-point Likert scale design which allowed the researcher provide their opinion about the issue under study. The instrument designed for the study was adapted and validated. The data were analyzed through descriptive and inferential statistics. Findings revealed that the level of job satisfaction of administrative staff in public tertiary institutions in Ekiti State is moderately high. Nevertheless, more effort is required by the management to ensure that administrative staff operates at an optimum level by ensuring that staff evaluation should systematically address issues such as their level of commitment, efficiency and ability to respond quickly to task given. The study recommended that management of the public tertiary institutions in Ekiti State should continuously engage their administrative staff on a periodic and systematic training that will improve their work capability and enhance job satisfaction. Keywords: Office Automation, Administrative Staff, Organizational Training, Information System, Information Technology Word Count: 298