Department of Office & Information Management

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Department of Office and Information Management

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We are committed to exploring the dynamic field of office administration, information systems, and data management.

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Browsing Department of Office & Information Management by Author "Christian Chimezurum NWANKWO"

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    Data Processing Practices and Service Delivery of Health Information Personnel in Tertiary Hospitals in Owerri, Imo State, Nigeria
    (Lead City University, 2023-12) Christian Chimezurum NWANKWO
    Without the presence of health information professionals in a health institution, a whole lot of damage will be done to patient records. How effective health information professionals are has a whole lot of link with their service delivery level. A major factor that has been identified that will always boost the service delivery of health information professionals is the way and manner data is being processed. In the absence of deficient data processing practices, service delivery of health information professionals will always be questioned. It is in this regard that this study deemed it fit to investigate the influence of data processing practices on service delivery of health information professionals in tertiary institutions in Owerri, Imo state. The survey design was used. The target population consisted of 118 respondents sampled randomly from health information professionals in tertiary institutions in Owerri, Imo state. Total enumeration sampling technique served as the sampling technique used in this study. A validated questionnaire was the instrument used for data collection. Reliability coefficient of each of the variables ranged from 0.74 to 0.89. Response rate was 97.4%. The data were analyzed using descriptive and regression statistics. The study revealed that three out of the four components (data input, data processing and data storage) used to measure data processing output did significantly influenced service delivery ((R2 = 0.001; P >.05). While data output did not significantly influence service delivery (R2 = .002; p < .622). From a joint perspective, only data storage was found not to significantly influence service delivery (Adjusted R2 = .685, F(61.541 = 3.578; p > 0.05). The study recommended that Health Information Professionals have got to be trained very wellfor them to know how to use state-of-the-art facilities to store health data effectively. Keywords: Data processing practices, Health information professionals, Service delivery. Word Count: 292