Department of Office & Information Management

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Department of Office and Information Management

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We are committed to exploring the dynamic field of office administration, information systems, and data management.

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Browsing Department of Office & Information Management by Subject "Administrative Staff"

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    Digital Transformation, Work Environment and Administrative Staff Job Performance in Federal Tertiary Institutions, South-west, Nigeria
    (Lead City University, 2023-12) Tajudeen Adisa JIMOH
    The dynamic nature of modern organisations as a result of evolving technologies, changes in structures, systems and human components of workplace, among others, emphasizes the importance of digital technology and work environment. The objective of this study was to examine the influence of digital transformation and work environment on job performance of administrative staff of federal tertiary institutions in South-west, Nigeria. Mixed method research design was employed and the population comprised 5557 administrative staff of 14 federal tertiary institutions, out of which 373 were selected through systematic multi-stage sampling technique. Quantitative data were collected with a questionnaire tagged “Digital Transformation, Work Environment and Administrative Staff Performance Questionnaire” while qualitative data were collected through interview. Descriptive and inferential statistics ,were used for data analysis and the hypotheses were tested at 0.05 level of significance. It was found that digital transformation and work environment have significant combined influence on job performance of administrative staff of federal tertiary institutions in South- west, Nigeria (R=0.686; Adj.R2=0.467; P=0.000<0.05). Digital transformation was found to account for higher relative influence on job performance of the administrative staff (R=0.715; Adj.R2=0.507; P=0.000<0.05) than work environment (R=0.594; Adj. R2=0.349; P=0.00<0.05). It was also found that work experience has no significant moderating effect on the interaction of digital transformation with job performance of the administrative staff of federal tertiary institutions in South-west, Nigeria (ΔR2=0.000, ΔF=0.007; P=0.935>0.05). The study concluded that the level of digital transformation activities and the conducive nature of workplace environment are critical factors that influence job performance of administrative staff of federal tertiary institutions in South-west, Nigeria. It was recommended that the management of Federal tertiary institutions in South-West, Nigeria should intensify their digital transformation efforts and provide conducive work environment to their administrative staff with a view to improving their performance. Keywords: Administrative Staff, Digital Transformation, Federal Tertiary Institutions, Job Performance, Work Experience, Work Environment Word Count: 298
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    Innovation Drivers, Record Management Practices and Job Performance of Administrative Staff of Tertiary Institutions in Edo State, Nigeria
    (Lead City University, 2023-12) Stephen Onyeanwuna OSAKWE
    The success of an institution can be informed by the value employees of such an institution bring on board. However, preliminary investigation, shows that the job performance of the administrative staff of tertiary institutions in Edo State could be better. There is misplacement and loss of vital records and a slow pace in retrieval of needed records. Hence, this study assessed the influence of innovation drivers and record management practices on the job performance of administrative staff in tertiary institutions in Edo State, Nigeria. Population consists of 481 administrative staff of six tertiary institutions in Edo State with a sample size of 217 administrative staff determined through the Krejcie and Morgan formula. A stratified random sampling technique was adopted for the purpose of study. A validated questionnaire was used to collect data. The reliability coefficients for the constructs ranged from 0.70 to 0.90. Data were analyzed using descriptive and inferential statistics. Findings revealed that innovation drivers and record management practices had a positive and significant combined influence on the job performance of the administrative staff of tertiary institutions in Edo State (Adj. R2= 0.499, F(2,191)= 97.112, p= 0.000). Innovation drivers had a positive and significant influence on the job performance of the AS of tertiary institutions in Edo State (Adj. R2= 0.439, F(3,190)= 51.298, p= 0.000). Record management practices had a positive and significant influence on the job performance of the administrative staff of tertiary institutions in Edo State(Adj. R2= 0.454, F(4,189)= 41.150, p= 0.000). This study concluded that innovation drivers and record management practices affect the administrative staff of tertiary institutions in Edo State, Nigeria. It was recommended that the management of the selected tertiary institutions in Edo State should provide an environment of work that champions innovation drivers such as innovation culture, management competency, and organizational learning. Keywords: Administrative Staff, Innovation Drivers, Job Performance, Record Management Practices, Tertiary Institutions. Word Count: 300