Digital Transformation, Work Environment and Administrative Staff Job Performance in Federal Tertiary Institutions, South-west, Nigeria
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Date
2023-12
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Lead City University
Abstract
The dynamic nature of modern organisations as a result of evolving technologies, changes in structures, systems and human components of workplace, among others, emphasizes the importance of digital technology and work environment. The objective of this study was to examine the influence of digital transformation and work environment on job performance of administrative staff of federal tertiary institutions in South-west, Nigeria. Mixed method research design was employed and the population comprised 5557 administrative staff of 14 federal tertiary institutions, out of which 373 were selected through systematic multi-stage sampling technique. Quantitative data were collected with a questionnaire tagged “Digital Transformation, Work Environment and Administrative Staff Performance Questionnaire” while qualitative data were collected through interview. Descriptive and inferential statistics ,were used for data analysis and the hypotheses were tested at 0.05 level of significance. It was found that digital transformation and work environment have significant combined influence on job performance of administrative staff of federal tertiary institutions in South- west, Nigeria (R=0.686; Adj.R2=0.467; P=0.000<0.05). Digital transformation was found to account for higher relative influence on job performance of the administrative staff (R=0.715; Adj.R2=0.507; P=0.000<0.05) than work environment (R=0.594; Adj. R2=0.349; P=0.00<0.05). It was also found that work experience has no significant moderating effect on the interaction of digital transformation with job performance of the administrative staff of
federal tertiary institutions in South-west, Nigeria (ΔR2=0.000, ΔF=0.007; P=0.935>0.05). The study concluded that the level of digital transformation activities and the conducive nature of workplace environment are critical factors that influence job performance of administrative staff of federal tertiary institutions in South-west, Nigeria. It was recommended that the management of Federal tertiary institutions in South-West, Nigeria should intensify their digital transformation efforts and provide conducive work environment to their administrative staff with a view to improving their performance.
Keywords: Administrative Staff, Digital Transformation, Federal Tertiary Institutions, Job Performance, Work Experience, Work Environment
Word Count: 298
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Keywords
Administrative Staff, Digital Transformation, Federal Tertiary Institutions, Job Performance, Work Experience, Work Environment