Leadership Style, Digital Competence and Reference Service Quality by Librarians in Private Universities, Ogun State, Nigeria

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dc.contributor.authorOlatunji Sanmi ADEDIRAN
dc.date.accessioned2025-06-18T10:05:17Z
dc.date.available2025-06-18T10:05:17Z
dc.date.issued2024-12
dc.description.abstractWith the rise of digital technology, the attention of researchers have mainly been on the digital aspects without focusing on the strategic. In line with this, the study investigates the influence of leadership styles and digital competence on effective reference services delivery among academic libraries in Ogun State private universities. The study adopted a descriptive research survey design of the correlation type. The population of the study consists of one hundred and twenty-three (123) library personnel. Total enumeration method was used for the study. The research instrument was a questionnaire adapted from various studies. Data analysis was done using inferential and descriptive statistics. The study found a high level of reference service quality (Mean = 3.31) but a moderate level of digital competence (Mean = 2.92). It was also found that library managers adopt various leadership styles with the Laissez-faire leadership styles being the most prevalent. The test of hypotheses revealed a moderate positive correlation between leadership styles and reference service quality (r = 0.333) and a weak correlation between digital competence and reference service quality in academic libraries in Ogun State private universities (r = 0.212). In addition, the combination leadership styles and digital competence significantly influence reference service quality (Adjusted R2 = 0.135; p = 0.000). The study concludes that both leadership styles and digital competence have a substantial combined impact on the overall quality of reference services in these academic libraries. It was recommended that academic libraries of private universities in Ogun State should continue to foster a culture of innovation and user-centred service delivery, incorporating continuous assessment to maintain and enhance service quality. Keywords: Digital Competence, Leadership Styles, Private Universities, Reader Services, Reference Services. Word Count: 267
dc.identifier.citationKate Turabia
dc.identifier.otherMLIS
dc.identifier.urihttps://repository.lcu.edu.ng/handle/123456789/966
dc.language.isoen
dc.publisherLead City University, Ibadan
dc.relation.ispartofseriesMLIS
dc.subjectDigital Competence
dc.subjectLeadership Styles
dc.subjectPrivate Universities
dc.subjectReader Services
dc.subjectReference Services.
dc.titleLeadership Style, Digital Competence and Reference Service Quality by Librarians in Private Universities, Ogun State, Nigeria
dc.typeThesis

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