Knowledge Sharing, Organisational Learning and Service Delivery of Librarians in Public Universities, Ogun State, Nigeria

Simple item page
dc.contributor.authorMuyiwa Samuel OSIFADE
dc.date.accessioned2025-09-29T08:24:11Z
dc.date.available2025-09-29T08:24:11Z
dc.date.issued2024-12
dc.description.abstractAcademic libraries in the modern era must operate like corporate organisations if they are to compete favourably with emerging sources of information. This means that they must pay attention to service delivery. In line with this, the work investigated the influence of knowledge sharing and organisational learning on service delivery in academic libraries of public universities in Ogun State, Nigeria. The study adopted a survey research design. The population of the study included 117 librarians from three public-funded universities in Ogun State. The research instrument was a structured questionnaire adapted from relevant theories and models. The data collected was analysed using descriptive and inferential statistics. The results of the data analysis revealed that the level of library service delivery in the university libraries is high (Mean = 3.45). in the same vein, the study found a moderate level of knowledge sharing (Mean = 3.37) and organisational learning practices (Mean = 3.22). The study also found that knowledge sharing (R2 = 0.133; p = 000) and organisational learning (R2 = 0.111; p = 000) individually have significant influence on service delivery. However, while there is a significant combined influence of knowledge sharing and organisational learning (R2 = 0.111; p = 000) on service delivery, it was found that only knowledge sharing has a significant combined effect. The study concluded that knowledge sharing is an essential feature of modern organisations which should be fully embraced by librarians and library management. It was therefore recommended that academic libraries should invest in upgrading ICT services to match the high standards observed in technical and reader services. Keywords: Knowledge Sharing, Library Services, Organisational Learning, Service Delivery. Word Count: 261
dc.identifier.citationKate Turabia
dc.identifier.otherM.lis
dc.identifier.urihttps://repository.lcu.edu.ng/handle/123456789/1098
dc.language.isoen
dc.publisherLead City University, Ibadan
dc.relation.ispartofseriesM.lis
dc.subjectKnowledge Sharing
dc.subjectLibrary Services
dc.subjectOrganisational Learning
dc.subjectService Delivery
dc.titleKnowledge Sharing, Organisational Learning and Service Delivery of Librarians in Public Universities, Ogun State, Nigeria
dc.typeThesis

Files

Original bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
Muyiwa Samuel OSIFADE MLIS FULL THESIS.pdf
Size:
14.52 MB
Format:
Adobe Portable Document Format
Download
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
1.71 KB
Format:
Item-specific license agreed to upon submission
Description:
Download

Collections

Department of Library & Information Science