Adoption and Sustenance of COVID–19: Preventive Measures among Hotel Staff in Lagos State, Nigeria
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Date
2022-12
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Lead City University
Abstract
The emergence of COVID-19 pandemic has greatly influenced the growth of hotel industry in every nation. Hoteliers must adopt and sustain preventive measures to tackle the spread of this disease. This study examined the level of adoption and sustenance of COVID-19 preventive measures among hotel staff in Lagos State. A descriptive survey design was adopted for this study. The population was 425 and the sample size was 203 using the stratified method. Data were obtained using a structured questionnaire, interviews, personal observation method and focus group discussion was conducted through face to face and telephone interviews for some service staff and management of the selected hotels. The data obtained were analyzed using table, frequency, percentage, mean and standard deviation. The respondents affirmed that their hotels put in place measures to prevent transmission of COVID-19. The hypotheses were tested using the multiple regression analysis. The results showed that there was significant combined influence of the independent factors (Gender, Age, Level of Education, Marital Status, Year of Work Experience, and Current Job Position) on adaptability of hygiene measures (R = 0.683, R2=0.187, F=13.283). The coefficient results also showed that Eko Hotel & Suites, p= -.101; The Sun Int’l Federal Place, p= -.109; Sheraton Hotel & Towers, p= -.105; Lagos Airport Hotels, p= -.098; Havannah Suites & Conference Centres, p= -.069. The output proved that the five hotels p-values were less than the 0.05 level of significance. Hence, it was concluded that there were preventive measures in place in all hotels to tackle COVID-19 transmission among hotel staff and guests; however, these preventive measures were adopted and sustained in the five selected hotels. Hence, it was recommended that hoteliers should provide adequate disinfection of the general environment, sterilization of receptions, rooms and corridors, air purifiers, and healthy meals and effectively train and educate their staff on the nature of pandemics and post-pandemic steps
Keywords: COVID-19 Pandemic, Hotel, Hospitality Industry, Tourism, Lagos
Word Count: 295
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Kate Turabian