Department of Library & Information Science

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Browsing Department of Library & Information Science by Author "Boluwatife Temitayo AKINOLA"

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    Institutional Factors, Job Motivation and Service Delivery by Library Personnel in Public University Libraries, Oyo State, Nigeria
    (Lead City University, 2022-12) Boluwatife Temitayo AKINOLA
    Timely and easy access to information is a very vital desire of every human being and libraries and librarians play a very vital role in that direction. Despite all these efforts the goal of the library personnel to provide these effective and efficient services are often met with failure due to certain underlying factors ranging from institutional factors facing the libraries and the job motivation of library personnel. It is in this regard that this study therefore deems it fit to investigate the Institutional Factors (IF), Job Motivation (JM) and Service Delivery (SD) by library personnel in public university libraries in Oyo state. Descriptive research design was adopted. Population consists of 100 library personnel in public universities library in Oyo state, Nigeria. Total enumeration to select the sample. A validated questionnaire was also used to collect data. Descriptive and inferential statistics were used for the data analysis. The reliability coefficient for each of the variable ranged from 0.52 to 0.61. The study found that institutional factors (Adj. R2 = 0.0297; p = 0.000) and job motivation (Adj. R2 = 0.292; p = 0.00) had a significant relationship with service delivery. In addition, institutional factors and job motivation (Adj. R2 = 0.428, F(2,86)= 33.964, p = 0.000) were found to have a joint statistically significant influence on service delivery. This study concluded that service delivery in academic libraries can greatly be enhance with the right amount of institutional factors and job motivation for the library personnel. The study therefore recommended that library management should regularly advocate for the institutional factors needed for effective service delivery in the university libraries and pay attention to library personnel’s motivation. Keywords: University Libraries, Service Delivery, Institutional Factors, Job Motivation, Public Universities, Library Personnel, Word Count: 275