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Digital Transformation and Organizational Change: A Study of Lagos State Ministry of Health
(LCU, 2024-07) Hassan, Ibrahim K; Fatile, Jacob O; Anthony, Happiness U; Ajibade, Abiodun A
Nigeria's public service has traditionally been characterised by bureaucratic processes, paper- based documentation, and limited integration of technology. Hence, the need to embrace digital transformation has become a critical element for public services to enhance efficiency, service delivery, and citizen satisfaction. However, inadequate infrastructure, limited digital skills among public servants, resistance to change, and cybersecurity concerns have become concerns. In view of this, the study examined digital transformation and organisational change in the Lagos State Ministry of Health. The study employed the pragmatism philosophy and quantitative approach in data collection and analysis. A survey research design was used. Seventy-seven (77) out of ninety-eight (98) instruments administered for the study were found usable. The content analytic approach was used in analysing the collected data. Findings revealed that the Ministry of Health's embrace of digital transformation has streamlined organisational processes, reduced bureaucracy, improved data management, enhanced service delivery, and increased citizen engagement. Additionally, it enables the government to leverage data analytics for evidence-based policymaking and resource allocation. Conclusively, the successful implementation of digital transformation necessitates more than just technological advancements. It requires a fundamental shift in organisational culture within the public service, as it has the potential to become more efficient, citizen-centric, and responsive to the evolving needs of Lagosians. The study recommended stakeholder engagement, capacity building, and the development of robust policies to ensure inclusive and accountable digital governance.
Disruptive Technology and Tax Filing Process in Ondo State, Nigeria
(LCU, 2024-07) GBEMIGUN Catherine Omoleye; ALADE Muyiwa Ezekiel
The inability of taxpayers to file their taxes effectively and flaws in the tax system have been perceived as the main reason behind the failure of the taxpayers to submit correct and accurate tax returns the relevant tax authorities in a manner prescribed by law and in accordance with the laid down administrative procedure. Prior studies have attributed these anomalies to the inefficient use of information technology and incompetent tax officials. Therefore, this study investigated the effect of disruptive technology on tax filing process in Nigeria. The study adopted a quasi-experimental research by employing survey research design. Primary data were collected through an online survey questionnaire. The population comprised 789 management and administrative staff of both FIRS (302) and ODIRS (487) in Ondo State offices. The sample was determined through Taro Yamane sampling approach. The results showed that the model is significant at 0.05 level and the coefficients are different from zero having a Wald chi2 (4) of 13.75. AI, big data and cloud computing present positive effects while blockchain demonstrates negative effect on tax filing process, but the results are only significant for AI, BCT and CCT. The study concluded that disruptive technology is capable of creating a new market for tax filing in Nigeria through tax automated. The study thereby recommended that for a proper tax filing process, the government should ensure that tax filing is handled by professionals and trained personnel to bring the best in them and also instill discipline in them.
Bridging the Gap: Exploring Regional Disparities in Access to Educational Technology
(LCU, 2024-07) Sayo Esther Aanuoluwa
This study investigates the general issue of regional disparities in access to educational technology and its implications for educational equity. Literature has conducted combination of quantitative analysis and qualitative case studies in a particular area that included student access to technologies, engagements, their academic performance, and their chances on learning more using technology. Studies has shown that regional disparities usually arise due to historical, geographical, political, and economic factors which it refers to inequalities in socio-economic conditions, opportunities, resources levels between different geographical regions within a country or across different countries and it manifests in various aspects of life, including income levels, access to education, and technologies. Survey was carried out in Methodist High School distributing questionnaires to individuals aged 11-18 to assess their educational technology Using Cochran’s formula. This method showed that 80% of the students experience a digital dived affecting their education. This study recommends that understanding the difficult dynamics associated with regional disparities in educational technology will help in bridging the gap between accessing educational technology and ensuring all students in every geographical area have opportunities to succeed in the growing digital age and using it to their full advantage.
Digital Transformation Systems and Employee Performance in Selected Public Health Facilities in Lagos State, Nigeria
(LCU, 2024-07) LAWAL, Oloyede Raheem; ALAKA, Nureni Sanusi
In the current global business world, digital transformation system are crucial for building relationships between organizations and their employees, incorporating knowledge, work techniques and high levels of achievement to provide prompt and adequate services. However, employees encountered several challenges in public health facilities on knowledge intensive and complicated work that affect their operations. This study examined the effects of digital transformation system on employee performance of selected public health facilities in Lagos State, Nigeria. The study adopted descriptive survey research design. Thus, the population of the study comprised of nine hundred and twenty-one (921) employees of the selected public health facilities in the three senatorial districts in Lagos State. The sample size was two hundred and seventy-nine (279) using Taro Yamane formula sample size determination. The study employed stratified random sampling technique. Content validity was adopted, and the instrument gave Cronbach’s alpha coefficient value of 0.7227 implying that it was above the recommended value and then appropriate for administration. The data were analyzed using regression analysis with the support of SPSS software. The results of hypotheses tested reveal that there are positive and significant effects of digital transformation system on employees’ performance. The study concluded that public health facilities can only realize their goals and objectives through enhancement state-of-the-art technologies in their operation. This study recommends, among others, that public health facilities should ensure that there are acceptable levels of infrastructure and training for the employees.
Technological Innovation and Employee Engagement in the Nigerian Media Industry
(LCU, 2024-07) Maureen Obiabumuo
In today’s rapidly evolving media landscape, technological innovation plays a pivotal role in shaping the dynamics of the industry. This paper examines the impact of technological advancements on employee engagement within the Nigerian media industry. The objectives of the paper are to examine the extent of technological innovation adopted by media organizations in Nigeria, and to identify the factors influencing employee engagement in the context of technological innovation. The paper is anchored on technological determinism theory to explain the influence of technological innovations in the media industry. The paper notes that technological innovation significantly influences employee engagement in the Nigerian media industry. Also, media organizations that embrace technological advancements tend to have higher levels of employee engagement compared to those that lag behind in innovation. In addition, employees perceive technological innovation as an opportunity for skill enhancement, job enrichment, and improved communication within the workplace, leading to heightened engagement levels. In conclusion, this study underscores the importance of aligning technological innovation with organizational culture and leadership practices to maximize its positive impact on employee engagement in the Nigerian media industry. By fostering a culture of innovation, providing adequate support, and addressing challenges proactively, media organizations can harness the transformative power of technology to cultivate engaged, motivated, and productive workforce.
Digital Transformation and Mental Well-Being: Finding a Healthy Balance
(LCU, 2024-07) Aderonke Abolusodun; Oyeleke, J.T.
The rapid advancement of digital technologies has revolutionized various aspects of modern society, including how we work, communicate, and access information. While these innovations have brought numerous benefits, they have also raised concerns about their impact on mental health and well-being. This paper presentation aims to explore the multifaceted relationship between digital transformation and mental well-being, focusing on both the positive and negative implications. In recent years, the proliferation of social media platforms, online gaming, and digital communication tools has fundamentally altered the way individuals interact and perceive themselves and others. On one hand, these technologies have facilitated connections and provided platforms for self-expression, potentially enhancing social support networks and overall well-being. However, excessive use and dependency on digital devices have also been associated with negative outcomes such as increased feelings of loneliness, anxiety, and depression. Moreover, the digitalization of work processes has transformed traditional employment structures, offering flexibility and efficiency but also blurring the boundaries between work and personal life. This phenomenon raises important questions about work-related stress, burnout, and the erosion of work-life balance in the digital age. Understanding the complex interplay between digital transformation and mental health is essential for developing strategies to promote mental health and well-being in a rapidly evolving technological landscape. By fostering interdisciplinary dialogue and collaboration, this paper aim to uncover innovative approaches to harness the benefits of digitalization while mitigating its potential harms on mental health and well-being.
The Influence of Digitalization on Security and Peace in Nigeria: Towards Policy and Practical Implications
(LCU, 2024-07) OLUYEYE, Olubusola Bimbola
The 21st century has witnessed the reshaping of societal activities such as economics, societies, and governance across the world, and this has been altering the traditional approaches to these activities. The integration of digital technologies in various sectors has presented unparalleled opportunities for innovation, interrelation, and economic prosperity. However, the digital revolution has also presented several challenges, particularly in the areas of security and peace. The interconnected nature of the digital world has erased conventional boundaries, creating new opportunities for communication, trade, and cultural exchange. The nature of interconnection between nations, states, and individuals offers a comprehensive understanding and, more likely, increased cooperation. Nevertheless, it also brings new vulnerabilities and threats. New types of threats to the peaceful and secure development of societies and states have emerged (Schneier, 2015). In this regard, the formation of cyberbullying, online instigation, and disinformation based on the use of digital technologies have become a considerable problem (Taddeo & Floridi, 2018). These threats not only joepardize the well- being of individual citizens within a society and the integrity and stability of the country form, but their escalation may lead to more conflicts. In this regard, the study of the influence of digitalisation on security and peace and has become an essential area for researchers and professionals. This topic is extremely relevant in the context of rapid changes in which policymakers operate. To effectively tackle the obstacles presented by the digital revolution, it is imperative to adopt a strategy that integrates technology advancements, policy revisions, and global collaboration (United Nations, 2019). The primary objective of this study is to investigate the influence of digitalisation on security and peace by discussing the prospects and obstacles brought about by the digital revolution.
E-Governance and Government-Citizen Interactions in Oyo State: A Study of Oyo Metropolis
(LCU, 2024-07) OLANIYAN Beatrice Jesutayo Titilayo; FASINU Emmanuel Selome
This study investigates the impact of e-governance on government-citizen interactions in Ibadan, Oyo State, Nigeria, addressing a gap in existing literature. Drawing upon Social Capital Theory and Institutional Theory, the research examines digital literacy levels, awareness, and the effectiveness of e-governance initiatives in enhancing citizen engagement. Utilizing a descriptive research design, data was collected purposefully from 100 civil servants directly involved with e-governance platforms in Oyo State, employing a structured questionnaire titled E-Governance and Government-Citizen Interaction (EGOCI). The study used inferential tools for data analysis. The hypotheses were tested using ANOVA analysis. Analysis revealed moderate levels of digital literacy ( ̄x =2.98) and awareness among citizens in Ibadan ( ̄x=2.93), with a general agreement on the positive impact of e-governance on government- citizen interactions (( ̄x =3.05). Findings also showed that there exists a significant impact of e-governance on government-citizen interactions in Ibadan, Oyo State (F= 14.575, P<0.05). Findings suggest e-governance holds promise for enhancing government-citizen interactions by improving digital literacy, awareness, and fostering positive perceptions of effectiveness. The study recommends that more focus should be on extensive outreach and education initiatives to enhance digital literacy and awareness, along with continuous monitoring and evaluation of e-governance initiatives to ensure ongoing improvement.
Digital Diplomacy in Sub-Saharan Africa: A Review
(LCU, 2024-07) Chukwuebuka Chukwuemeka, AKUCHE
Digital diplomacy is becoming the dominant form globally. Africa, being part of the era of globalization, needs to embrace new technologies. However, African digital diplomacy faces various challenges like inadequate infrastructure, lack of expertise in new technologies, restrictive regulations, anonymity concerns, and more. Consequently, with the increasing use of digital tools, Africa is encountering a rise in cybersecurity risks such as hacking, online scams, and misinformation campaigns. Insufficient cybersecurity measures and limited capabilities to tackle these issues expose African nations to cyber threats. While the objectives of the research paper are to explore the opportunities digital diplomacy presents in Sub-Saharan African State and investigate the challenges of digital diplomacy in Sub-Saharan African State, the study utilised a qualitative research method drawing from secondary sources and document analysis. Subsequently, the gathered information undergoes thematic analysis. The study finds that, digital diplomacy presents a myriad of prospects and potentials as a result of the surge in internet and social media utilization in Sub Sahara Africa, coupled with enhanced mobile connectivity and accessibility to smartphones. Similarly, as emerging technology offers numerous advantages to digital diplomacy in Sub Sahara Africa, yet it also presents numerous drawbacks. The study recommends investment in digital infrastructure, prioritizing high-speed internet access and reliable communication networks, promoting digital literary, and leveraging social media platforms to enhance digital diplomacy in Sub-Sharan African.
Macroeconomic Effects of Economic Digitalization in Oyo Township, Oyo State of Nigeria
(2024-07) Ojediran, Oladele Adeyi; Taliat Olayinka Emiola,
The global economy has witnessed a profound transformation driven by the rapid advancement of digital technologies, with its attendant effects on various aspects of nations’ economies. This research work investigates the macroeconomic effects of digitalization of Oyo township economy. The study adopts a descriptive survey. Four hundred and twenty-eight thousand, seven hundred and ninety-eight (428,798) respondents constitute the total population from Oyo and its environments, while three hundred and eighty-five (385) respondents are selected using simple random sampling. Macroeconomic Effects of Economic Digitalization in Nigeria Questionnaire (MEEDNQ) research instrument is a structured questionnaire having both open and closed ended questions used to collect data on the relationship between digitalization and employment, productivity and price level changes. The study uses test statistics such as frequency count, percentage and chi-square to assess the effects of digitalization on changes in the macroeconomic variables. Findings from the study reveals dual narratives in employment, emphasizing job displacement and creation of new opportunities. The impact of digitalization on productivity and pricing dynamics are also found to be significant. Based on these findings, the researchers recommended that there should be investment in digital infrastructure, enhanced cybersecurity measures, regulatory clarity and innovation, promotion of digital entrepreneurship, monitoring and evaluation.
Digitalisation of Tax System and Revenue Generation in Nigeria
(LCU, 2024-11) Olasunkanmi, Francis Olatayo; Adejuwon, Joshua Adewale
The problem of tax evasion and other issues limiting maximum tax revenue collection in Nigeria is such that contemporary tax practice should encourage tax administrators to embrace Information and Communication Technology (ICT) to revolutionize tax processes and alleviate some of the difficulties associated with manual tax processing in Nigeria. This study examined tax digitalization and the problem of revenue collection in Nigeria. A descriptive research design was employed, and a sample size of 352 tax administrators was determined using the Taro Yamane formula (1967) from a population of two thousand nine hundred and thirty-two (N=2,932) operating in southwest Nigeria. Data were collected by means of an online questionnaire with a reliability test of 0.7747 > 0.70. Four hypotheses were tested using Chi square and regression analysis with the aid of an Excel sheet and SPSS. The findings revealed that Tax Digitalization has a significant relationship with Tax Revenue and also showed that Tax Digitalization has a significant effect on Tax Evasion. The study concluded that if adequate e-tax policies are implemented, and qualified and competent IT personnel are equipped, tax digitalization can curtail Tax Evasion and reduce Tax Risk to the minimum in Nigeria. According to the study, tax collectors of all quantities should invest more in ICT and embrace ICT in tax collection because it boosts Nigeria's tax revenue drive. This should be accomplished by automating the entire tax filing process, from filing to receiving a tax clearance certificate, to reduce tax evasion and increase tax revenue generation.
Digitalization, Internally Generated Revenue and Financial Performance of The Polytechnic Ibadan, Ibadan, Oyo State
(LCU, 2024-11) Obideji Babatunde; Sarumi Fausat Remilekun
Digitalization of business transactions has emerged as a great phenomenon which has had a transforming effect on institutions across society. The digitalization was initially driven by private sector interests, but governments have showed interest by adopting technology in achieving services delivery and their operations. Technology has automatically changed the way businesses is done in The Polytechnic of Ibadan and different institutions compared to previous times. But despite the advantages there are still shortcomings like brain drain of ICT qualified human resources especially on fiscal matters. Thus, this study objective is to examine the role of digitalization in generating more revenue to bursary department of The polytechnic Ibadan and time-frame is between 2015-2024. The study was anchored on Technology Acceptance Model (TAM). The study adopted a qualitative method to elicit information. The methodology combined interviews and literature review to gather in-depth insights. The findings of the study show that digitization of revenue process is the best way to handle fiscal matters in The Polytechnic Ibadan and embracing digitalization is the most effective strategy for The Polytechnic Ibadan to attain its financial objectives. Also, it was concluded that the modes of operation of generating funds are basically online in The Polytechnic Ibadan, but the institution is still in need of improvement of the bursary department for productivity. The study, therefore, recommends that by digitizing processes and automating tasks, institutions can streamline their operations, eliminate manual errors, and save time and resources.
Digital Inclusion and Financial Sector Growth in Selected African Countries
(LCU, 2024-11) Campbell Omolara; Taliat Olayinka Emiola; Ojo Ezekiel
Many countries, including African nations, are now embracing to modern technology and digitalisation of their economies through internet resources. This study seeks to determine whether digital inclusion contributes to the growth of financial system in African countries by examining both money and capital market variables. The study obtains data from World Bank Development Indicators and the international Monetary Fund database for 8 African countries accross the four regional blocks from 2000 to 2022. The FMOLS technique is employed to perform multiple regressions of financial sector variables on digital inclusion variables. Findings indicate that the proportion of internet users has positive and significant effect on commercial bank branch expansion in the money market and market capitalisation in the capital market. Mobile cellular subscriptions are also found to have apositive and significant effect on commercial bank branch expansion and stock traded. Additionally, the deposit interest rate has positive and significant effect on credit to private sector in the money market and market capitalisation in the capital market, while it is insignificant effect on commercial bank branch expansion and stock traded in the stock exchange. The study recommends that digital infrastructure should be upgraded in African countries to meet global requirements in order to maximise financial sector’s potential benefits from worldwide digitalisation and technological transformation.
Empowering Transformative Leadership and Institutional Development through Digital Innovations in Oyo State, Nigeria
(LCU, 2024-11) Richard Popoola Abiola; Abiodun Adeyemi Idowu; Adebayo Ola Afolaranmi
In the swift and profound digital transformations taking place on the vast African continent, it is evident that a significant shift has occurred with the emergence of digital innovations, which are proving to be powerful catalysts for change. These technological advancements are reshaping traditional leadership paradigms and driving the development of institutions in unprecedented ways. This paper focuses on the role of transformative leadership in fostering institutional development through the adoption and integration of digital innovations in Ibadan Metropolis. This study employed a mixed method approach to select 250 participants through purposive sampling techniques from various sectors in Ibadan, including government officials, business leaders, educators, civil society members, and 20 key informants, to evaluate the impact of digital innovations on institutions and leadership. Through this, leaders utilise digital tools to manoeuvre through details and multifaceted challenges effectively, ultimately fostering a culture of positive transformation and progress. The findings highlighted the potential of digital technologies to enhance governance processes, foster economic growth, and promote inclusive development. This paper contributes to a deeper understanding of the dynamics of digital transformations in the Ibadan metropolis and provides insights into strategies for maximising their benefits while mitigating risks. Based on the analysis, the paper recommends prioritising investments in digital infrastructure, capacity-building initiatives, and fostering collaboration between public and private sectors to ensure equitable access to and utilisation of digital technologies.
Digitalization of Insurance Claim Services and Efficient Customer Service Delivery in Nigeria
(LCU, 2024-11) Ukpong, Mfon Sampson; Oluwaleye, Taiwo Olarinre; Usman, Aishat Oladunni
Claim settlement is one of the core insurance functions. It is important for an efficient claim management system enhanced by digitalization to boost the confidence of the insured in the claim settlement process and to project a good image of the insurance industry. This study examines the digitalization of insurance claim services and its prospects for efficient customer service delivery in Nigeria. The objectives of this study are to ascertain if insurance claims services have been digitalized in the Nigerian insurance industry, to examine if digitalization promotes efficient customer service delivery in the industry, and to investigate if digitalization can result in reduced premiums for the insured. A descriptive research design was used for the study. The population consist of all insurance companies in Nigeria from which a sample is drawn using a multistage sampling technique to select 180 staff members from 6 insurance firms. Data were obtained through the instrumentation of the questionnaire forwarded to selected staff and analyzed using descriptive and inferential statistics. The test of hypotheses revealed that insurance claim services have been digitalized in the Nigerian insurance industry, also a significant positive effect of claim process automation as a parameter of digitalization of insurance claims was observed on customer satisfaction, a proxy of efficient customer service delivery. Moreover, digitalized claim services have a positive and insignificant effect on premium reduction for insureds. We conclude that the digitalization of insurance claim services can promote efficient customer service delivery in the insurance industry. It is recommended that more effort should be made to increase the digitalization of insurance claim services and regulators should ensure that the public benefits from the digitalization process through efficient service delivery and premium reductions.
Cloud Computing Policy and Healthcare Service Delivery in Lagos State, Nigeria
(LCU, 2024-11) Busayo Qazeem Ibikunle; Olawale Sefiu Sanusi; Adeniyi Olamide Eweje
This study investigates the substantial correlation between cloud computing policy and the provision of healthcare services at state-owned hospitals in Lagos, Nigeria. It employs primary and secondary research methods. With the aid of sample size determination, the study realised that 145 questionnaire and stratified sampling techniques were adopted which enabled the study to distribute the questionnaire among the selected respondents which including medical doctors, matron/midwives, laboratory scientists/technologists, nurses, accountants, and records personnel. Regression analysis was used to analyse the data collected from the selected respondents. The study's findings reveal that, despite the implementation of cloud computing, there has been no improvement in service delivery for health record-keeping in Nigeria. Consequently, the study suggests that failure to identify problems and provide appropriate solutions could further compromise the efficacy of record-keeping service delivery. This study proposes several recommendations, including the need for policymakers to provide extensive training to staff responsible for managing health records technology. Additionally, it emphasizes the significance of ongoing policy evaluation and monitoring to guarantee effective communication of policies. This will enable policymakers to identify areas of uncertainty and address them, thereby facilitating effective service delivery in Nigeria.
A Review of Issues and Challenges of Digital Transformation and Sustainable Development in Nigeria
(LCU, 2024-11) Diala Augusta Odiche; Amodu Akeem
Digital technology plays an essential role in driving change, especially in developing nations like Nigeria. Its recent surge globally, including in Nigeria, has profoundly impacted various facets of society, such as economies, governments, and civil societies. This transformation, characterized by its speed and profound consequences, necessitates a comprehensive understanding and intentional, inclusive design to ensure equitable participation. This transformation is crucial for achieving the United Nations Sustainable Development Goals (UNSDGs). In Nigeria, digital transformation can reduce emissions through energy efficiency, the adoption low-emission technologies, and the creation of new market opportunities. However, it raises sustainability concerns such as the use of rare material, inequalities in technology access, and employment opportunities. It intersects with global environmental challenges like climate change, waste management and environmental pollution. The aim of this study is to review issues and challenges hindering digital transformation in achieving multiple SDGs, focusing on Nigeria. This study made use of secondary data and adopted content analysis by reviewing existing literature to ascertain the interaction between digital transformation and sustainable development. Findings highlight digital technology's transformative potential in economies, governance, and the environment, aiding emission reduction and creating market opportunities. The study recommends strategic digital frameworks prioritizing inclusivity and sustainability to reshape Nigeria's approach to achieving the UNSDGs.
Human Resource Management Practices Automation and Employee Health and Safety in Keystone Automobile Firm Ogun State, Nigeria
(LCU, 2024-11) Adegun, Kehinde Caleb; Akinbo T. M.
The study examined the relationship between automated human resource management practices and employee health and safety management system with automation as moderating variable in Keystone Auto Company, Ogun State, Nigeria. The population was derived from 72 employees of Keystone Auto Company and Simple Random technique was used in selecting random sample of 60 employees for data collection. The method of data collection used for the study was from primary source of data using questionnaire. The primary data was collected by a self-administered structured questionnaire and was summarized using descriptive statistics to establish the mean count with statements on automated human resource management practices adopted and employee health and safety management system. The quantitative data were analyzed using descriptive statistics. The results for automation of training shows (r = 0.624; F= 35.411; t = 6.317; p< 0.05). It is, therefore concluded from the result that training practices is a significant predictor of Employee HSEMS and the result for automation of reward shows (t = 7.452; p< 0.05); hence, reward is a significant predictor of Employee HSEMS in the company. The study concludes that there is a high degree of influence of automation of human resources practices on health and safety of employee in the company. The study recommended the adoption of HSE incentive system and rewards for staff who performs well in the company, so as to ensure that working safely can earn them some incentives in Keystone Auto Company.
Economic Environmental Factors and Productivity of Small and Medium Scale Enterprises (SMEs) in the Manufacturing Sector of Oyo State
(LCU, 2024-11) Akinbo T. M.; Oladeji A. A.
Small and Medium Enterprises (SMEs) play a critical role in the economy, particularly in providing employment opportunities and promoting economic growth. However, a significant number of Small and Medium Enterprises (SMEs) fail within the first few years of operation due to various factors. The study aims to investigate the influence of the economic environmental factors on the productivity of small and medium enterprises (SMEs) in the manufacturing sector in Oyo State. An ex-post facto research design was employed in this study. The CBN Statistical bulletin provided quarterly secondary data for the study, spanning from 2001 to 2023. The research hypotheses were tested in the study using econometric techniques. Specifically, SPSS version 27.0 was used to conduct a multiple regression analysis. The findings revealed that economic environment, measured by exchange rate, inflation rate, money supply growth rate interest rate have significant impact on SMEs productivity in Oyo State with R-Square (0.709) which indicates that 71% variations in SMEs productivity in Oyo State can be explained by the considered economic environmental factors. Also, the F-statistic (2.179) at P-value (0.02) indicates that the general model was statistically significant. This means the independent variables (exchange rate, inflation rate, money supply growth rate and interest rate) are the good predictors of level of SMEs’ productivity in Oyo State. This study concluded that SMEs productivity in Oyo State is significantly influenced by economic environmental factors. Based on these findings, it is recommended that the Central Bank of Nigeria should keep the currency rate at an investment-friendly level. Also, policies that would improve business conditions and the business climate, thus encouraging SMEs to obtain funding from the capital market should be developed by the federal government and its agencies.
Digital Inclusion, Corporate Social Responsibility and Sustainable Economic Development in Nigeria: An X-ray of Literature
(LCU, 2024-11) Yekeen, Sikiru Olukayode; Olusola James Oladejo
This article examine the relationship between digital inclusion, corporate social responsibility and sustainable economic development in Nigeria. The positive trend in advancements in technology and widespread access to the Internet by people worldwide resulted in greater awareness on digitalization. This study explores the evolving relationship between digital inclusion, Corporate Social Responsibility (CSR), and sustainable economic development in Nigeria. Utilizing a comprehensive literature review methodology, the research investigates the interconnections among these themes through a systematic examination of peer-reviewed journal articles, books, conference proceedings, and relevant reports from both local and international sources. The methodology encompasses several key steps: thematic analysis, which categorizes the literature into thematic areas, including the role of digital technologies in economic development, the social and economic impact of CSR initiatives, and the integration of CSR with digital inclusion for sustainable development. This thematic analysis facilitates the identification of patterns, gaps, and areas requiring further research. The study highlights the potential of CSR-driven digital inclusion initiatives to foster economic empowerment, particularly for underserved groups such as women and youth. However, significant challenges persist, including inadequate coordination between government, the private sector, and civil society, as well as the need for more robust digital infrastructure and skills training. While CSR efforts show promise, their long-term impact on sustainable economic development remains under-researched. The findings of the literature review are presented in a structured format, linking digital inclusion, CSR, and sustainable development. The discussion emphasizes how these concepts are being applied in Nigeria to tackle economic inequality, promote social inclusion, and achieve long-term growth. The study concludes that for CSR initiatives to effectively contribute to digital inclusion and sustainable economic development, a multi-stakeholder approach is essential. Also, digital inclusion allows increase accessibility rate of the poor or previously financially excluded people to digital services and the more likely this vulnerable groups do not opt for informal financial services, this will stimulate sustainable economic development. It recommends that an integrated framework that needs support from government, regulator, policymakers and financial institutions are required to provide easier access and connection to the ideas and multifaceted elements of digital financial inclusion. In addition, incorporating CSR practices into digital inclusion efforts will promotes ethical and responsible use of technologies, spreading the benefits of digital resources to both rural and urban dwellers.

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