Department of Health Information Management

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Health Information Management

Welcome to the Department of Health Information Management

The Department of Health Information Management in LCU focuses on educating students in the management of health information systems and data within healthcare settings. These programs integrate aspects of healthcare, information technology, and management to equip students with essential skills. Through coursework, students learn about medical coding, health data analysis, electronic health records management, healthcare privacy regulations, and information technology systems specific to healthcare. The department offers undergraduate, graduate, and sometimes doctoral programs tailored to prepare students for various careers in healthcare organizations, hospitals, clinics, insurance companies, government agencies, and consulting firms.

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Areas of Focus

  • Preventive Medicine and Primary Care
  • Health Policy and Management
  • Environmental Health Sciences

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Now showing 1 - 9 of 9
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    Gender Difference, Job Satisfaction and Emigration Intention Among Health Care Professionals in Selected Hospital, Lagos State
    (Lead City University, 2022-12) Abiodun Olawale OGUNSEMI
    The emigration of health information managers from Nigeria to other countries around the world has great implication for the health sector. As a result, researchers have examined various factors that can promote emigration intention among Nigerian health information managers. This study examined the influence of gender difference and job satisfaction on migration intention of Health information management practitioners in Lagos State. Descriptive survey research design was adopted for the study. A structured questionnaire was adopted as the instrument for data collection. The study population is made up of eighty (80) HIM practitioners selected from two tertiary health institutions in Lagos State. Total enumeration was adopted. The quantitative data collected was analysed using both descriptive and inferential statistics. The study found that migration intention is high among the respondents (Mean = 3.06). It was also found that majority of the respondents were female (n=45)compared to male (n=35). In addition, the level of job satisfaction among the respondents is moderate (Mean = 2.64). The inferential statistics showed that job satisfaction of HIM practitioners (Adj. R 2= 0.911, F(1, 49)= 503.515, p=0.000) has a significant influence on their migrations while gender status[t (69)= 2.740, p=.008 < .05] has no influence. However, multiple regression analysis shows that both gender difference and job satisfaction have a signification combined influence on emigration intention among health workers in Lagos state, Nigeria. The study concluded that job satisfaction is highly important to both male and Female HIM practitioners and, irrespective of gender, HIM practitioners are more likely to have migration intentions when their work conditions are not conducive. It was therefore recommended that stakeholders in the health sector review the condition of service of HIM practitioners and establish motivational practices to encourage them to remain with their employers. Keywords: Migration, Gender Issues, Job Satisfaction, Health Information Management Word Count: 295
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    Attitude of Health Information Management Professionals, Information System Utilization and Service Delivery in Federal Health Institutions, Lagos State, Nigeria
    (Lead City University, 2022-12) Linda Otibhor, IFIDON
    Federal Health Institutions are Tertiary Hospitals owned and managed by the Federal Government. The main aim of a Federal Hospital is to provide health care to the populace and handle cases referred by both the state and the local government. However, a critical review showed they have not achieved excellent Service Delivery. Poor Service Delivery reflects poor service quality, operational inefficiency, and poor responsiveness to patient needs, which has caused an overwhelming challenge in most Federal Hospitals in Nigeria. Hence, strengthening the Attitude of Health Information Management Professionals who are the first point of contact in the hospital becomes critical in addressing poor service delivery. A Descriptive Survey Research Design was adopted with a Total Population of eighty (80) professionals from both hospitals. the study adopted Multi-stage Sampling Techniques to select Health Information Management Professionals. The instrument designed for this study was adopted and validated, and data was collected through a Structured Questionnaire and analyzed through Descriptive, and Inferential Statistics. Hypothesis result was analyzed using regression, which examines the Influence of the Attitude of Health Information Management Professionals and Information System Utilization on Service Delivery in selected Federal Health Institution, Lagos State, Nigeria. The analysis revealed that the Attitude of Health Information Management Professionals and the use of Information Systems is a significant factor to influencing Service Delivery. Hence, the study concluded a statistically significant effect of Attitude of Health Information Management Professionals and Information System Utilization on Service Delivery of the Selected Federal Hospitals in Lagos State, Nigeria. The study recommended that the Hospital Management of the Federal Government Hospitals being investigated should focus on improving Service Delivery by enhancing staff through motivating staff, training/seminars to develop staff skills/competence, giving them the ability to function properly, and providing a conducive work environment and offices, which will eventually improve Service Delivery. Keywords: Attitude of Health Information Management Professionals, Information System Utilization, Service Delivery. Word Count: 298
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    Waiting Time, Continuity of Care and Patient’s Satisfaction in General Hospitals in Plateau State, Nigeria
    (Lead City University, 2023-12) Chundung Dung JOSHUA
    Patients’ satisfaction is paramount in healthcare delivery as the whole essence of all activities in a health facility to achieve the best health outcome for patients. However, patients in Nigerian hospitals often express their lack of satisfaction with various healthcare services they receive from the hospitals. In line with this, the study examines the influence of Waiting Time and Continuity of Care on Patient Satisfaction in General Hospitals in Plateau state. The study adopted the descriptive survey research with the population including 402 out-patients of general hospitals in Plateau state. Stratified sampling technique was used to select the sample size of 200 patients. A structured questionnaire was used for data collection. The instrument was tested for reliability and the result showed the following Cronbach alpha values; Patient satisfaction (0.73); Waiting time scale (0.78); and Continuity of Care Scale (0.82). The data was analyzed using both inferential and descriptive statistics. The results showed that the level of patient satisfaction among respondents is high (Mean = 3.18). However the level of patient satisfaction in regards to patient care expectation is lower than individualized patient care. The results also indicated a moderately high waiting time (Mean = 2.68) with the highest waiting time experienced in the record department and high level of continuity of care (Mean = 3.03). Informational continuity of care is rated low amongst the three dimensions. The test of hypotheses also showed that individually, waiting time (R = 0.342; p<0.05) and continuity of care (R2 = 0.0.288; p<0.05) have significant influence on patients’ satisfaction. In the same vein, both variables also have a significant combined influence (R = 0.547; p<0.05) on patients’ satisfaction. The study concluded that when health professionals focus on factors that can be helped such as continuity of care, it can make up for other deficiencies thereby ameliorating the level of dissatisfaction being felt by patients. The researcher recommended that general hospitals in Plateau state should improve patient satisfaction by prioritizing staff training and development, welfare improvement and technology deployment to meet or manage patients care expectation, should employ more personnel in order to open up multiple service points. In addition, strict supervision and mentorship to improve consistency in service delivery and best practices. Keywords: Continuity of Care, Patients Satisfaction, Waiting Time, Health Information Management Word Count: 370
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    Data Literacy Skills and Service Delivery of Health Information Management Professionals in Tertiary Hospitals, Bayelsa State, Nigeria
    (Lead City University, 2023-12) Ebimene Japheth Teddy KUROKEYI
    Service delivery is the bedrock of every organization, and as such Health information management professionals is pivotal to this crucial role through constant interaction with patients on a daily basis. These roles can only be acted upon swiftly if they are data literate and competent. A situation whereby these factors are not in existence, there is every tendency that health information management professionals will face service delivery protest. It is against this backdrop this study considers it apt to investigate the influence data literacy skills (DLS) and service delivery (SD) of health information professionals in tertiary hospitals in Bayelsa state. Mixed method research design was adopted. Population consists of 78 health information management professionals in tertiary hospitals in Bayelsa state, served as the sample size and two focus group of patients with twelve in each were included in the study for better judgement. Total enumeration sampling technique was adopted as the sampling technique for this study. The reliability coefficient for each of the variables is 0.99 and 0.99. Data collected was analyzed using descriptive and inferential statistics. Findings revealed that, jointly, DGS, DSS, DPS and DVS were found to have significant influence on SD (Adj. R2 = -0.555; p = 0.000), was also found to significantly influence SD (Adj. R2 = 0.821; p = 0.000), also found to significantly influence SD (Adj. R2 =0.803; p = 0.000) and DVS was also found to statistically significantly influence SD (Adj.R2 = 0.861; p = 0.000). The study concluded that both DGS, DSS, DPS did independently and jointly influence service delivery, while DVS relatively influence and is not significant. In the shed light of this, the study recommended that organizational heads of tertiary hospitals and regulatory bodies should promote data literacy skills that will increase service delivery. Key Words: Data Literacy skills, Service delivery, Tertiary hospitals, and Health information management professionals (HIMps). Word Count: 294
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    Use of Medical Health Records, Institutional Support and Health Services Delivery in Teaching hospitals in Ogun State
    (Lead City University, 2023-12) Nureni Olufemi OLABODE
    Service delivery of health information management practitioners is highly important because it is the difference between accurate healthcare decision making on one hand and uncoordinated error- prone health services on the other. However, scholars rarely examine service delivery of health information management practitioners. This study therefore examined the influence of the use of electronic records management (EMR) and institutional support on service delivery among health information management practitioners in teaching hospitals in Ogun state. Descriptive survey research design was adopted for the study. A structured questionnaire was adopted as the instrument for data collection. The study population consist of 137 health information management practitioners from three teaching hospitals in Ogun state. The entire population was included in the study due to the small size of the population. The quantitative data collected was analyzed using both descriptive and inferential statistics. The study found a high level of service delivery in the teaching hospitals (Mean =3.56). The study also found a high level of EMR use (Mean =3.01) among the respondents. Similarly, results indicate that practitioners perceive strong support from their institutions (Mean =3.40) The test of hypothesis showed that both EMR use (Adj. R2 = 0.424, p<0.05) and institutional support (Adj. R2 = 0.649, p<0.05) individually have significant influence on service delivery of the respondents. Multiple regression analysis also revealed a significant combined influence of both variables on service delivery of the respondent. The study concluded that the use of electronic medical records and institutional support are essential in enhancing service delivery by HIM practitioners in Ogun State teaching hospitals. It was therefore recommended that there is a need for capacity development and reorientation for HIM practitioners to ensure that all of them are properly suited to assigned tasks. Keywords: Electronic Medical Records, Healthcare, Health Information, Institutional Support, Service Delivery, Teaching Hospitals, Ogun State. Word Count: 287
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    Health Records Management Practices, Employee Motivation and Service Delivery of Health Records Professionals in Selected Hospitals, Federal Capital Territory, Abuja
    (Lead City University, 2023-12) Lydia, Zarmai ADAMU
    This study investigate health records management practices, employee motivation and service delivery of health records professionals in selected Hospitals, Federal Capital Territory, Abuja. Servqual, Herzberg’s Motivation and Healthqual Theories were used. Descriptive research design was adopted and well-structured questionnaire was used to elicit from the respondents. Simple random sampling and stratified sampling techniques were used to select a total 210 respondents from the selected hospitals in FCT, Abuja. Data were analysed using descriptive and inferential statistics at 0.05 level of significance. The finding of this study revealed that the level of service delivery of health records professionals in selected hospitals, FCT, Abuja was high. Also, health records management practices among health records professionals in selected hospitals, FCT, Abuja was good. Moreover, the level of employee motivation among health records professionals in selected hospitals, FCT, Abuja was low. Additionally, health records management practices had significant influence on services delivered of health records professionals in selected hospitals, FCT, Abuja. Besides, employee motivation had significant influence on services delivered of health records professionals in selected hospitals, FCT, Abuja. Health records management practices and employee motivation had significant influence on services delivered of health records professionals. The authority in charge of health at the FCT, Abuja should therefore, ensure that health records professionals are properly motivated. Keywords: Health records management practices, Employee motivation and Service delivery. Word Counts: 212
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    Preservation and Conservation Practices, Patient Records Retrieval Strategy on Service Quality of Health Information Management Professionals in Public Health Institutions in Oyo State, Nigeria
    (Lead City University, 2023-12) Temitope Elizabeth OJO
    Service quality is the degree to which a service satisfies the needs and expectations of healthcare consumer (patients). It is also the comparison between service expectations and perceptions as patients expectation serves as a foundation for its evaluation. It is high when performance exceeds expectation and vice-versa. Preservation and conservation practice entails actions taken to extend the useful life of patient health records including treatment to avoid damage. To ensure high service quality there should be comprehensive working record retrieval strategy. Literature has not established how preservation and conservation practice and patient records retrieval strategy influence service quality among health information management professionals, it is on this that this study analyzed preservation and conservation practice, patient records retrieval strategy on service quality of HIM professionals in public health institutions in Oyo State. A cross-sectional study was adopted comprising 322 HIM Professionals, total enumeration technique was employed. Structured questionnaire was used for data collection. Data collected was analyzed using descriptive and inferential statistics. The findings revealed very high quality service by HIM professionals (X=3.55) on a 4-point scale with preservation and conservation practice very high level on (X=3.60), where patient records retrieval strategy was high at (X=3.36). There was a significant influence of preservation and conservation on service quality at 0.667, adjusted value r 2=0.444. There was a less significant influence of records retrieval strategy on service quality at 0.421, r 2=0.175. There was a significant combined influence of preservation and conservation practice, patient records retrieval strategy on service quality among HIM professionals at 0.693, r 2=0.447. The outcome shows preservation and conservation practice and patient records retrieval strategy has contributed significantly to service quality of HIM professionals in public health institutions in Oyo State. Therefore, it was recommended that HIM professionals should be encouraged with relevant training to enhance higher performance. Keywords: Service quality, Preservation, conservation practice, Patient record, retrieval strategy, Health information management Word Count: 298
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    Career Development andTurnover Intention of Health InformationManagement Professionalsin IbadanOyo State
    (Lead City University, Ibadan, 2024-12) Lawrence Afen EDE
    Health information management (HIM) professionals are integral parts of the health service delivery structure. However, despite their strategic importance to the smooth from of health information in hospitals, issues concerning HIM professionals are often relegated to the background. This often led to turnover intention which can disrupt the smooth operation of hospitals. As a result, this study examined the influence of career development and turnover intention of health information management professionals in Ibadan Oyo State. Descriptive survey research design was adopted for the study. A structured questionnaire was adopted as the instrument for data collection. The study population consist of one hundred and twenty-seven (127) health information management professionals in six government hospitals in Oyo State. Total enumeration was adopted due to the population size. The quantitative data collected was analysed using both descriptive and inferential statistics. The study found low levels of turnover intention (Mean =3.12), and high level of career development (Mean =3.30), and career path (Mean =3. 60), among the respondents. The test of hypothesis showed that career development has significant influence on input intention (R 2 = 0.345, p= 0.000) and input intention (R 2 = 0.077, p= 0.000) respectively. Multiple regression analysis also shows that, career development and career path have a significant combined influence on the turnover intention of health information management professionals in Ibadan Oyo State, Nigeria. The study concluded that the although the turnover intention is low, there are still underlying factors that must be addressed to ensure that HIM professional remain committed to their employers. It was therefore recommended that the low turnover reported in this study is maintain by focusing more on employee welfare and protecting the interest of the health information management. Keywords: Career Development, Career Path, Employee Satisfaction, Information Management, Turnover Intention, Word Count: 281
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    Perceived Care, Service Encounter and Patients’ Satisfaction in Government Owned Hospitals in Ibadan Oyo State, Nigeria
    (Lead City University, Ibadan, 2024-12) Ifeoluwakitan Micheal ODEDEJI
    Healthcare satisfaction is a critical indicator of the quality of care provided by hospitals, which influences patient outcomes and the perception of healthcare systems. Understanding patient satisfaction with the structure, process and outcome of care in public hospitals is crucial for improving service delivery and enhancing the overall quality of healthcare. In spite of this, there is a scarcity of studies on patients’ perception of care and service encountered in relation to healthcare satisfaction, particularly in Ibadan. This study therefore, examined perceived care, service encounter and patients’ satisfaction in government owned hospitals in Ibadan, Oyo State. Patient Satisfaction, Service Encounter and SERVQUAL Theories were adapted respectively to explain and provide more insights into the major variables used in this study. Descriptive survey research design was adopted. Cluster and simple random sampling techniques were used to select a total number of 408 respondents; while a self-developed questionnaire was used as instrument for data collection. The descriptive statistics of frequency counts, percentages and inferential statistics of multiple regression analysis were used for the analysis. The result revealed that the level of patients’ satisfaction in government owned hospitals in Ibadan was very high (3.71), perception of care was very high (3.61); while the level of service encounter by patients was high (3.38). There was a significant influence of perceived care on patients’ satisfaction in government owned hospitals in Ibadan (Adj. R2=0.722, F(3,96)=8.274, p=0.000). There was a significant influence of service encounter on patients’ satisfaction (Adj. R2=0.510, F(2,405)=212.993, p=0.000). There was a significant combined influence of perceived care and service encounter on patients’ satisfaction in government owned hospitals in Ibadan (Adj. R 2=0.685, F(2,405)=443.413, p=0.000). The management of government owned hospitals in Ibadan should focus on perceived care, service encounter as strong factors influencing patients’ satisfaction in government owned hospitals in Ibadan, Oyo State. Keywords: Perceived care, Service encounter and Patients’ satisfaction. Word count: 299.